Legal

Terms & Conditions

The terms governing your use of this website and our services.

1. General

These terms govern access to this website and the provision of secure transport services by TransGuard Express Limited. By using the website or submitting an enquiry you agree to these terms. Formal provision of services is always subject to a separate written agreement.

2. Nature of services

We provide the secure transportation of high-value, precious and irreplaceable items. Our services involve the exercise of professional skill and discretion. Every engagement is subject to identity verification, acceptance checks and, where required, insurance arrangements agreed in advance.

3. Client responsibilities

Clients confirm that items offered for transport are lawfully possessed, lawfully transportable and accurately described. Clients must disclose anything relevant to the safe handling, legality or valuation of an item. Non-disclosure or misrepresentation may void our obligations.

4. Prohibited items

We do not transport anything that is illegal, hazardous, unlicensed, or that would place our personnel, vehicles or obligations at risk. Certain regulated categories require full documentary compliance before acceptance. We may refuse or suspend any movement at any time where we reasonably believe an item cannot be lawfully or safely carried.

5. Quotations and bookings

Enquiries submitted through this website do not constitute a contract. Quotations are indicative until confirmed in writing following verification. Dates, routes and personnel are arranged in confidence and may be adjusted for security reasons without notice to third parties.

6. Liability and insurance

Liability for loss, damage or delay is governed by the written services agreement and any applicable insurance arranged for the engagement. Nothing in these terms limits liability that cannot be excluded by law. Tracking information is provided for convenience and does not guarantee real-time accuracy under all conditions.

7. Intellectual property

All website content, branding and technology are owned by or licensed to TransGuard Express Limited and may not be reproduced without permission.

8. Governing law

These terms and any disputes arising from them are governed by English law and subject to the exclusive jurisdiction of the English courts.

Last updated: August 2026.